Cancellation policy

Auto-Refill Terms

By choosing Auto-Refill, you’re signing up for convenient, recurring deliveries of eligible Small Wonder products. You can subscribe directly to refills, or you may subscribe when buying your first shampoo and/or conditioner bottle —in that case, all future shipments will be refills of the product you selected.

How Auto-Refill Works

  • You choose your delivery frequency (1, 2, 3, or 6 months).
  • We automatically create your next order based on your schedule.
  • Before each shipment, we’ll email you a reminder showing the items, price, and the expected charge date.
  • Your saved payment method will be charged when the order processes.

Managing or Canceling

Pricing & Updates

  • The price for each shipment appears in your reminder email before it’s charged.
  • Prices may change over time. If they do, we’ll notify you before the new price applies.
  • If a payment can’t be processed, we may pause your subscription until your payment method is updated.

Your Account Responsibilities

  • You agree to keep your contact information, shipping address, and payment details accurate.
  • Once a shipment is delivered to the address on file, it’s considered delivered to you.

Flexibility for You

  • You can adjust delivery timing, change products, or modify quantities anytime.
  • Auto-Refill availability may vary depending on product inventory.

Never hesitate to contact us at hello@smallwonder.world or (872)326-2872 if you have any questions about your auto-refill subscription, or anything else!